Play Smart.
Stay in Control.

1 Our Commitment to Responsible Gaming

At afb77, responsible gaming is not a box-ticking exercise — it is a core part of how we build and operate our platform. We believe that gambling should always be an enjoyable form of entertainment, never a source of financial distress or personal hardship. Every feature, every promotional campaign, and every player interaction on afb77 is designed with this principle in mind.

Our responsible gaming programme applies to all players registered on afb77, whether you are placing a bet on a Bangladesh Premier League cricket match from Dhaka, spinning the reels on Mahjong Ways 2 from Chittagong, or playing a live Teen Patti 20-20 table from Sylhet. Regardless of your city or the device you use, the same protections and tools are available to you at all times.

We take a proactive approach: monitoring betting patterns for signs of at-risk behaviour, providing voluntary limit tools before problems escalate, and making it straightforward to reach a human support agent if you feel gambling is getting out of hand. We also work to ensure that minors are strictly excluded from our platform through robust age verification procedures.

2 18+ Age Restriction Policy

Bangladesh law requires that online gambling services implement robust age controls. afb77 fulfils this obligation through a multi-layered age verification process. When you create an afb77 account, you are required to confirm that you are 18 years of age or older. This self-declaration is followed by a formal Know Your Customer (KYC) verification step that requires you to submit a valid government-issued identity document — such as your National Identity Card (NID), passport, or birth certificate — before your first withdrawal is processed.

Our Age Verification Steps

• Registration declaration: You confirm your date of birth when creating your afb77 account. Any false declaration constitutes a breach of our Terms & Conditions and will result in account closure and forfeiture of winnings.
• Document submission: Prior to your first withdrawal, you must upload a valid, government-issued photo ID confirming your age and identity. Accepted documents include Bangladesh NID cards, passports, and driving licences.
• Ongoing checks: afb77 may request additional verification at any point if we have reason to believe an account is being used by or on behalf of a minor.

Protecting Minors at Home

If you share a device or computer with children or young people, we strongly recommend using parental control software to prevent accidental or deliberate access to gambling websites. Tools such as Net Nanny, Bark, and device-level content filters available on Android and iOS can block access to gambling domains at the operating system level. Never share your afb77 login credentials with anyone else, and always log out of your account when you are finished playing.

3 Recognising Problem Gambling

Gambling is a popular form of entertainment enjoyed by millions of people around the world, including across Bangladesh. For the vast majority of players, it remains a recreational pastime. However, for some individuals, gambling can develop into a compulsive behaviour that causes serious harm to their finances, relationships, and mental health. Early recognition is the most effective defence.

The following warning signs may indicate that gambling is becoming a problem. If you recognise several of these in yourself or in someone close to you, it is important to take action promptly.

• Spending more money on gambling than you can afford to lose, or chasing losses with increasingly large bets.
• Borrowing money, taking out loans, or selling possessions to fund gambling activity.
• Lying to family members, friends, or employers about the amount of time or money spent gambling.
• Feeling restless, irritable, or anxious when not gambling, or when attempting to cut down.
• Gambling to escape from stress, anxiety, depression, loneliness, or other emotional difficulties.
• Neglecting work, study, or family responsibilities due to time spent gambling.
• Repeatedly failing to stick to self-imposed limits on time or money spent gambling.
• Continuing to gamble despite serious negative consequences to your finances or personal life.
• Experiencing thoughts of self-harm or feelings of hopelessness connected to gambling losses.

4 Player Protection Tools

afb77 provides a comprehensive suite of player protection tools that you can activate directly through your account settings or by contacting our support team. These tools are designed to give you meaningful control over your gambling behaviour before problems develop — or to provide an immediate brake if you feel things are escalating.

All limit and exclusion requests made through these tools are processed promptly. Increases to existing limits are subject to a mandatory cooling-off period before they take effect, while reductions and exclusions are applied immediately to protect you without delay.

5 Self-Exclusion Options

Self-exclusion is the most powerful tool available on afb77 for players who feel that their gambling has become out of control. When you self-exclude, your afb77 account is immediately closed, all marketing communications from afb77 are stopped, and you are blocked from opening a new account for the duration of the exclusion period.

Self-exclusion can be requested at any time through the afb77 support team — via live chat on the platform or by emailing support@afb77.app. There is no fee and no cooling-off delay: self-exclusion takes effect immediately upon confirmation.

What Happens During Self-Exclusion

• You will not be able to log in to your afb77 account or create a new account using the same identity details.
• All promotional SMS messages and emails will stop within 24 hours of the exclusion being confirmed.
• Any pending bets placed before the exclusion was activated will be settled normally; no new bets may be placed.
• afb77 will not solicit you to return to the platform during your exclusion period.
• If you inadvertently attempt to register again with the same identity documents, afb77's verification checks will flag the application and it will be declined.

6 Deposit & Time Limits

Setting financial and time boundaries is one of the most practical ways to ensure that gambling remains within your budget and your leisure time. afb77 makes it straightforward to configure these limits directly from your account settings, and our support team can assist if you need guidance navigating the options.

We strongly recommend that all new players set a monthly deposit limit when creating their afb77 account. Even a generous but defined ceiling — for example, ৳5,000 per month — helps build a healthy habit of treating gambling as discretionary entertainment rather than a financial commitment.

7 Support & Help Resources

If you are concerned about your gambling — or about someone else's — there are a number of ways to access support. afb77's own customer support team is a good first point of contact, but we also encourage players to reach out to dedicated gambling support services if they need specialist help.

Contact afb77 Support

Our customer support team is available 24 hours a day, 7 days a week, including on Bangladesh public holidays such as Eid, Victory Day, and Independence Day. You can reach us via the live chat feature on the platform or by writing to support@afb77.app. When raising a responsible gaming concern, simply state that your query is about responsible gaming and you will be connected to a trained agent who can help you activate limits, request a time-out, or start the self-exclusion process.

External Support Organisations

For players who need counselling, therapy, or peer support beyond what afb77 can provide, we recommend seeking assistance from qualified mental health professionals or addiction support services operating in Bangladesh. Talking to a trusted friend, family member, or community leader can also be a valuable first step. If gambling-related stress is affecting your mental health severely, please consider consulting a registered psychologist or psychiatrist at a local hospital or health centre in Dhaka, Chittagong, Sylhet, or your nearest city.

8 Safer Gambling Tips

The following practical guidelines are designed to help you enjoy the afb77 platform as a healthy form of entertainment. These tips apply whether you are a new player exploring cricket betting for the first time or a seasoned user who has been with us for years.

• Only gamble with money you can afford to lose. Treat your gambling budget the same way you treat any other leisure expense — set it aside, and once it is gone, stop for the session.
• Set a budget before you start. Decide on your maximum spend before you log in to afb77, not while you are in the middle of a session.
• Never chase losses. Increasing your bet size or deposit amount to try to win back money you have lost is one of the most common paths to problem gambling.
• Take regular breaks. Step away from the screen every 30 to 60 minutes. Use afb77's reality check feature to stay aware of how long you have been playing.
• Do not gamble when you are upset, tired, or under the influence. Emotional states significantly impair judgement and can lead to reckless betting decisions.
• Keep gambling separate from your financial obligations. Never use money intended for rent, household bills, food, school fees, or debt repayment to fund gambling.
• Gambling is not a source of income. Do not rely on winnings to cover regular expenses. Every game outcome is determined by chance, and the house always holds a statistical edge over the long run.
• Talk openly if you are worried. Sharing your concerns with a trusted friend, family member, or professional is a sign of strength, not weakness. Early conversations prevent serious problems.